Privacy Policy

1. About this policy

This Privacy Policy explains how My Store (“Storefield Digital”, “we”, “us”) handles personal information when you visit this website, submit an enquiry, communicate with us, or engage us for ecommerce design, development or related services.

2. Information we may collect

Depending on how you use the site, we may collect your name, work email, phone number, company, website URL, project details, communications with us, and technical information such as device, browser, IP address, referral source, pages viewed and cookie or analytics identifiers.

3. How we use information

We use information to respond to enquiries, prepare proposals, provide and improve services, operate and secure the website, maintain business records, understand website performance, comply with legal obligations, and send business communications where permitted.

4. Legal bases

Where applicable law requires a legal basis, we rely on steps taken at your request before entering a contract, performance of a contract, legitimate interests such as operating and improving our business, compliance with legal obligations, and consent where required.

5. Service providers and sharing

We may use service providers for website hosting, form processing, analytics, email, CRM, project management, accounting, communications, security and other business operations. This website is hosted using Shopify infrastructure. We may also disclose information when required by law, to protect rights or security, or as part of a corporate transaction. We do not sell personal information for money.

6. Cookies and analytics

The site may use necessary cookies and, depending on the tools enabled, analytics, functional or marketing cookies. See our Cookie Policy for more detail. Where required, non-essential cookies should be activated only after appropriate consent.

7. International processing

Our service providers and clients may operate in different countries. Where personal information is transferred internationally, we use the protections required by applicable law and rely on our providers’ relevant transfer mechanisms where appropriate.

8. Retention

We retain personal information only for as long as reasonably needed for the purposes described above, including enquiry follow-up, delivery of services, business records, legal obligations and dispute management.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, obtain a portable copy, or make a complaint to a data protection authority. Some jurisdictions also provide rights relating to certain sharing or targeted advertising activities.

10. Security

We use reasonable administrative, technical and organizational safeguards. No internet transmission or storage method can be guaranteed to be completely secure.

11. Children

Our services are intended for businesses and are not directed to children. We do not knowingly seek personal information from children through this website.

12. Third-party links

Our site may link to third-party platforms, apps or websites. Their privacy practices are governed by their own policies.

13. Updates

We may update this policy when our services, vendors or legal obligations change. The effective date above shows the latest version.

14. Contact

For privacy questions or requests, contact hello@storefielddigital.com.